Your customer will forget the finance rate and the trade-in figure. They will remember opening a black box with their own name inside it, handed to them by the person who sold them the car.
Delivered to your floor before the customer arrives. Two working days. Personalised for every customer.
A busy Pretoria showroom sits on six hundred and fifty Google reviews at four-point-seven stars. Customers name individual salespeople in them, unprompted, because the handover mattered to them. And almost none of those reviews have a reply.
There is no moment in the whole ownership cycle when a person is more likely to say something generous about you than the minute they are handed the keys.
No system to learn, no logins to hand out, no purchase order per car. Your team already knows how to do the only part they have to do.
The app reads the customer’s name and the vehicle straight off the document. If they would rather type two fields, they type two fields. Either way it takes half a minute.
Your logo and your line on the lid. A signed card inside carrying the customer’s name, and an engraved keyring. On your floor before they arrive.
Your salesperson signs the card by hand. The customer opens it in front of them. That is the moment, and it is the one they photograph.
The lid, the line, the message inside and the salesperson’s signature are yours alone. Watch it change. This is a mock-up of what each of these dealerships’ own Handover would look like — the box is identical, everything a customer notices is not.
Move the sliders. The number that matters is not the invoice — it is the last line, which is what this costs as a share of the deal you already closed.
The reason a handover gift usually dies in a storeroom is that nobody on the floor gets anything out of it. Handover puts every delivery in front of the whole team, the minute it happens.
Handovers sent per salesperson, per month. You will know within a week which of your people have taken to it and which need a nudge — and it is the same conversation you already have about deliveries.
Eleven months later the app reminds your salesperson that Janine’s Fronx turns one next week. One tap sends her a message. That is a service booking and a repeat deal, from a box you handed over a year ago.
Every handover is visible to the floor. Milestones at ten, fifty and a hundred. Ask any sales manager what a leaderboard does to a showroom in the last week of the month.
Handover installs straight from the web onto an iPhone or an Android, with its own icon on the home screen. Then it wakes them at seven in the morning with their own numbers.
Open app.handover.africa in Safari, tap Share, then Add to Home Screen. Open it once from the icon and allow notifications.
Open the same link in Chrome and tap Install when it offers. It behaves exactly like anything you would download from the Play Store.
Their handovers, their position on the floor, how close they are to their next milestone. One message, personal, before they have finished their coffee.
Every Handover carries a card, and every card carries a code to your review page. The same card and the same code for every customer — nobody is filtered and nothing is offered in exchange, because that is what keeps your Google profile safe.
Not by SMS three days later. In their hands, at the moment they are happiest, on a card they were already holding.
Every new review gets a reply drafted within the hour, in your voice, for someone at your dealership to approve and post. Six hundred unanswered reviews becomes six hundred conversations.
An unhappy customer gets the same review link as everyone else — and a direct line to you alongside it. You hear about the problem the same day, not the same week.
Sefako Makgatho Drive — Zambezi — and the streets off it carry more new-vehicle deliveries a week than most towns see in a month. Handover is not exclusive to anybody on it. Every dealership gets its own lid, its own line and its own message, and nobody gets a discount for being first.
We will not lock a brand or a suburb. Exclusivity means low volume, and low volume means a higher price for everybody — including you.
Not for a hundred boxes, not for a group, not for signing first. The price is the price, because the day we start discounting is the day this becomes a promotional item instead of the thing your customer photographs.
Your lid, your line, your logo, your message and your salespeople’s signatures. None of which anybody else on this road can have.
Three sizes, fixed contents, black on black. Every one carries your lid, a hand-signed card with the customer’s name, and an engraved keyring. Prices exclude VAT.
One price, every dealership, every volume. Handover Desk and your review system are included for the first month, then R2,500 a month per branch.
No presentation. We come to your floor with a finished Handover, you give us the name of a customer collecting this week, and you watch it get made. Twenty minutes.
Art of Water · Pretoria · already delivering to dealerships across Montana and Zambezi